Privacy Policy

Privacy Policy

1. Introduction
This Privacy Policy describes how WEBbrella Infotech and its affiliates (collectively "WEBbrella Infotech, Manoj Kumar Sharma, we, our, us") collect, use, share, protect, or otherwise process your personal data through our website https://webbrella.com (the "Platform"). By visiting this Platform or providing your information, you expressly agree to be bound by the terms of this Privacy Policy and the applicable laws of India.

2. Collection of Information
We collect your personal data when you use our Platform or interact with us. This includes, but is not limited to:

• Personal details such as name, date of birth, address, telephone number, and email ID.
• Information provided for identity or address proof.
• Sensitive data like bank account, credit/debit card details, or biometric information (where opted for) in accordance with applicable laws.
• Tracking of behavior and preferences to enhance user experience.

You may choose not to provide certain information, but it may limit your access to specific services or features.

3. Use of Personal Data
We use your information to:

• Provide and fulfill requested services and orders.
• Troubleshoot problems and resolve disputes.
• Inform you about offers, products, services, and updates.
• Detect and protect against error, fraud, and criminal activity.
• Conduct marketing research and analysis.

You have the option to opt-out of marketing communications at any time.

4. Sharing of Information
We may share your data with our internal group entities and affiliates to provide integrated services. We may also disclose data to third-party providers (logistics partners, payment gateways) or as required by law to government agencies and law enforcement. We do not sell your personal data to third parties for their marketing purposes without your explicit consent.

5. Security Precautions
We adopt strict technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. While we strive to protect your personal information, the transmission of data over the internet is not 100% secure, and users acknowledge the inherent risks of online transactions.

6. Data Retention and Deletion
We retain your personal data for no longer than is necessary for the purpose it was collected or as required by law. You may request the deletion of your account through the Platform settings. However, we may retain certain data if necessary to prevent fraud, for legitimate business purposes, or if required by legal obligations.

7. Your Rights and Consent
You have the right to access, rectify, and update your personal data through the Platform. By using our Platform, you consent to the processing of your information. You may withdraw your consent at any time by writing to our Grievance Officer, though this may limit our ability to provide certain services.

8. Changes to this Policy
We may update this Privacy Policy periodically. We recommend checking this page regularly to stay informed about how we are protecting your information.

9. Contact Us
If you have questions regarding this policy or wish to withdraw consent, please contact our Grievance Officer with the subject line “Withdrawal of consent for processing personal data” at our registered office address or official email provided on the website.